Privacy Policy

Last updated: September 16, 2026

The Mediks ("The Mediks", "we", "us", or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our website, register for our Workshops or Research Programs, or otherwise interact with us, and how we use and protect it.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information you give us

Identity and contact details: full name, email address, phone number, country and city.
Academic and professional details: university, year of study, specialty, CV, research interests, and any documents you submit when applying to a Research Program.
Account information: login credentials and profile details.
Payment information: billing details and transaction records. Card payments are processed by third-party payment providers; we do not store your full card details.
Communications: messages you send us by email, phone, WhatsApp, forms, or social media.
Program content: assignments, research work, drafts, and feedback you submit during a Program.

Information collected automatically

Device and browser information, IP address, and approximate location.
Pages visited, time spent on the site, and referral sources.
Cookies and similar technologies (see Section 6).

Photos and recordings

Workshops and online sessions may be photographed or recorded for educational and promotional purposes. See Section 4.

2. How We Use Your Information

We use your information to:

Process registrations, applications, and payments.
Deliver Workshops and Research Programs, including matching you with mentors and supervisors.
Manage your balance account and credits.
Issue certificates of attendance or completion.
Send you important updates about your Programs, schedule changes, or cancellations.
Send you news and offers about upcoming Programs (you can unsubscribe at any time).
Respond to your questions and provide support.
Improve our website, content, and services.
Prevent fraud and comply with legal obligations.

We do not sell your personal information.

3. Sharing Your Information

We only share your information when needed, with:

Instructors, mentors, and supervisors involved in your Program.
Service providers that help us operate, such as payment processors, website and hosting providers, email and messaging tools, and video-conferencing platforms. They may only use your data to provide services to us.
Research collaborators, journals, and conferences, only where required for a research output you are part of, such as listing your name and affiliation as an author.
Authorities, when required by law or to protect our rights, users, or the public.

4. Photos, Videos, and Testimonials

We may take photos or record videos during Workshops and sessions and use them on our website and social media. If you do not want to appear in published content, please tell us before or during the event, or contact us afterward, and we will make reasonable efforts to exclude or remove you. We will only publish testimonials with your permission.

5. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this policy, including to maintain Program and certificate records, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymize it.

6. Cookies

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. You can control or delete cookies through your browser settings. Disabling some cookies may affect how the website works.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Some of our service providers may store or process data outside Lebanon. When this happens, we take reasonable steps to make sure your information remains protected.

9. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your information.
Object to or restrict certain uses of your information.
Withdraw consent, including unsubscribing from marketing messages.

To exercise any of these rights, contact us at support@themediks.com. We may need to verify your identity before responding.

10. Children's Privacy

Our services are intended for university students, graduates, and healthcare professionals. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a minor has provided us with information, please contact us and we will delete it.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Significant changes will be communicated by email or on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

Phone: +961 78 807 067
Email: support@themediks.com

Best regards, The Mediks Team